We collect various types of information to provide the best service, facilitate bookings, and communicate effectively:
a. Personal Information
Full name
Email address
Phone number
Residential address
Passport details (for international travel)
Payment information (credit/debit cards, bank transfers)
b. Booking and Travel Information
Travel dates
Selected destinations and tours
Accommodation and activity preferences
Medical or fitness information when required
c. Technical Information
IP address
Device and browser type
Browsing history on our website
Cookies and similar tracking technologies
We use the information we collect for the following purposes:
Processing and managing tour bookings
Communicating booking confirmations, updates, and notifications
Issuing invoices and processing payments
Improving our services and user experience on the website
Compliance with local and international laws
Fraud prevention and security of transactions
We do not sell customer data. However, we may share information in the following cases:
With airlines, hotels, and transport providers to fulfill the tour services
With payment providers to process transactions
With local partners and guides to ensure smooth tour operations
As required by law or government authorities
In emergencies to protect the safety of travelers and staff
Our website uses cookies to enhance user experience:
Remember language preferences
Track browsing behavior to offer personalized services
Measure website performance and traffic
You can disable cookies in your browser settings, but some website features may be affected.
We apply strict security measures to protect personal data, including:
SSL encryption during data transmission
Secure servers for data storage
Restricted access to authorized personnel only
Regular reviews of security procedures to prevent unauthorized access or data breaches
Travelers have the right to:
Access their personal data stored by us
Request correction of inaccurate or outdated information
Request deletion of personal data where possible
Withdraw consent for data processing at any time
Object to data processing for marketing purposes
We retain personal data only as long as necessary for providing services or complying with legal obligations. Once the purpose is fulfilled, data will be securely deleted or anonymized.
Oryx Voyage services and website are not directed at children under 18 years. We do not knowingly collect personal data from children, and if discovered, such data will be deleted immediately.
We reserve the right to modify this Privacy Policy at any time. Significant changes will be communicated via email or website notice. We recommend reviewing this page regularly for updates.
For questions regarding this Privacy Policy or the handling of your data:
📧 Email: info@oryxvoyage.com
📞 Phone: +213 770 00 13 36
💻 Website: www.oryxvoyage.com
Oryx Voyage is committed to safeguarding your privacy and personal information, ensuring a safe and transparent travel experience. By booking with us, you acknowledge and accept this Privacy Policy.
